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Security Policy

Security Policy


Protection of Personal Information

The confidentiality of our customers has to Vitanatural highest priority. Your personal information will not be shared, sold or transferred to third parties.

Secure shopping with SSL
Your personal information, such as for example Credit card number, name and address are encrypted by our software. Thus, this information can not be read by unauthorized parties during transmission on the Internet. The information you provide us will be converted into a code that can be securely transmitted over the Internet. Vitanatural used a secure transmission method called "Secure Socket Layer (SSL briefly mentioned). All information transmitted using this secure method to be encrypted before it is sent to us

We guarantee that your credit card number and personal information is protected at 100%. This is the safest and easiest method of payment and guarantees the fastest delivery time.

We guarantee that your credit card number and personal information is protected at 100%. This is the safest and easiest method of payment and guarantees the fastest delivery time.

SecurityMetrics PCI Data Security
Site Certification verifies merchant credit card handling processes and, if applicable, tests merchant Internet systems to determine if they comply with Payment Card Industry (PCI) Data Security Standards.

Privacy Policy

Absolute Confidentiality

The confidentiality of our customers is one of our top priorities. Under no circumstances will any of your personal information be shared, sold or given out to a third party.

What Information Does Vitanatural Collect?

The following is required to process all orders: delivery address, invoice address, and email address (to receive email confirmations). We use the information you provide to respond to your requests, customize your future shopping experience, improve our site and functionality, and communicate with you. Again, we will never share your personal information.

Remove Yourself From Our Mailing List At Any Time

During the checkout process, you can choose not to receive any email correspondence from us, such as discounts and promotions. You can also remove yourself from our mailing list at any time by sending an email to info@Vitanatural.net (NOTE: the email address you use to send this email should match the email address you want to remove. If it does not, simply enter the membership email and your first and last name in the body of the email). Once removed, we will no longer contact you in any form (email, regular mail or other).

Copyright Information

Material contained on this site is the property of Vitanatural. Any attempt to duplicate or reprint any text or graphics in any way is expressly prohibited without prior written consent.

Notice Of Changes To This Privacy Policy Vitanatural

We reserve the right to change this privacy policy at any given time. If any changes do occur, we will post those changes to our site and publish a notice on the home page that a new privacy policy has been enacted. Users should check this policy frequently to keep abreast of any changes.


Information on this site is provided for informational purposes and is not meant to substitute for the advice provided by your own physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. You should read carefully all product packaging. If you have or suspect that you have a medical problem, promptly contact your health care provider. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

Merchant Policy


Our 100% Satisfaction Guarantee:

We guarantee the quality, freshness and labeled potency of our products. Vitanatural will never sell any products that have been used or returned. We hope that every customer will be completely satisfied with his or her purchase. However, we realize that returns are sometimes unavoidable. If you need to return a product, please refer to the following information below.


You may return any item purchased from the Vitanatural for any reason within thirty (30) days of purchase.

Opened and Used products cannot be returned or exchanged.
Vitanatural reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

Postage for shipment of returns is the responsibility of the customer.

Please note that credit card refunds may take a full billing cycle for the refund to appear on your statement.

Requesting a Return:
Returns contact: info@Vitanatural.net
Please provide your name, order number and a brief description of the problem.
Vitanatural customer service representative will provide you with a Return Merchandise Authorization (RMA) number and assist you with the process.
NOTE: We cannot accept returned merchandise that arrives without an RMA number.

Payment Options:
We accept Visa, Master Card, American Express. Please do not send cash or postal money orders.

What name will appear on my credit card statement?

Shipping Limits:
We ship to all the countries available in the drop-down list in the shopping cart during checkout.

Email Response Time:
It is our goal to respond to any customer service inquiries within 24 hours (weekends and holidays excluded).

Fraud Information:
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. To contact Vitanatural in the event of unauthorized use of your credit card, please email us at info@Vitanatural.net and will make it a priority to handle the situation immediately.